Privacy Policy
Privacy Policy of AiVoice
Effective Date: 13 November 2024
Welcome to AiVoice! At AiVoice, we prioritize the privacy and security of our users. This Privacy Policy explains how we collect, use, share, and protect your personal information. By using our website (https://aivoice.fyi), you consent to the practices outlined in this policy.
1. Information We Collect
We collect personal and non-personal information from users to provide our services effectively.
- Personal Information: When you create an account, purchase credits or subscriptions, or contact us, we may collect personal information such as your name, email address, billing address, and payment information.
- Usage Data: We automatically collect data on how you interact with AiVoice, including IP addresses, device information, browser type, and pages visited.
- Audio and Text Data: When you use our text-to-speech service, we collect the text you input and any audio generated to process your requests.
2. How We Use Your Information
We use your data to improve our services, ensure security, and communicate with you. Specifically, we may use your information for:
- Providing and maintaining the AiVoice platform.
- Processing transactions, managing billing, and providing customer support.
- Analyzing usage trends to improve features and services.
- Sending updates, promotional offers, and service-related communications (with an opt-out option).
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share information in the following ways:
- Service Providers: We may share information with trusted service providers who assist in providing services, such as payment processors, data storage, and analytics. These providers are contractually obligated to protect your data.
- Legal Requirements: We may disclose information if required by law or if we believe in good faith that such action is necessary to protect our rights, comply with legal obligations, or investigate potential violations.
4. Cookies and Tracking Technologies
AiVoice uses cookies and similar tracking technologies to enhance user experience and gather usage data.
- Cookies: We use cookies to remember your preferences, manage sessions, and analyze website traffic.
- Analytics: We use third-party analytics tools to understand how users interact with our platform. This helps us improve functionality and user experience.
You may adjust your browser settings to refuse cookies. However, this may limit certain functionalities on the site.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. This includes using encryption for data transmission and storage and regularly updating our security practices. While we strive to protect your data, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Audio and text data are retained temporarily to improve processing performance and may be deleted after a specified period.
7. Your Rights
Depending on your location, you may have the following rights concerning your personal information:
- Access: You have the right to access personal information we hold about you.
- Correction: You can request corrections to your personal information.
- Deletion: You may request the deletion of your data, subject to legal and contractual obligations.
- Opt-out: You may opt-out of receiving promotional communications by following the instructions in the email or contacting us directly.
To exercise any of these rights, please contact us at [contact@aivoice.fyi].
8. Children’s Privacy
AiVoice is not directed at individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. When we update the policy, we will post the new version on our website and update the “Effective Date” at the top of this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: contact@aivoice.fyi
Address: Village and Post- Kankhudia, Araria, Bihar, 854333 (India)
Address: Village and Post- Kankhudia, Araria, Bihar, 854333 (India)